customer services

The customer service has been developed in line with the establishment of the Holding Company for Water and wastewater by establishing a hotline 125 to receive calls and complaints from citizens. The development stages have continued, establishing customer service centers, automating procedures and the documentary cycle, and raising the efficiency of service providers.

Where the Holding Company for Water and Wastewater has set a time plan for the development of customer service centers at the level of the Republic by targeting 248 customer service centers